B-Box replacement: lost, stolen or needing replacement
What to do and how to update the app after the swap
If the B-Box is lost or stolen
Contact your authorised Benelli dealer: they will carry out the necessary checks and, if needed, replace the device. In case of loss or theft, the replacement is chargeable.
Once the new B-Box has been fitted
The replacement must also be recorded in the app, otherwise the trips from the new device won't be saved.
- From the myBenelli Home screen, scroll down and go to Vehicle list.
- Tap the vehicle concerned.
- In the vehicle details section, tap the three dots at the top right, then B-Box replacement.
- Select "Confirm replacement" and tap Scan QR code.
- Scan the QR code on the B-Box or in the under-seat compartment, tap Confirm and wait.
When the replacement confirmation message appears, tap Confirm: you're ready to get back in the saddle.
Still need help? Write to supportmybenelli@benelli.com with your bike's number plate, or its VIN if it is registered outside Italy.